Installation, Maintenance & Warranty
(1) Installation
Only to fix the light on the wall by the screws driver. Don't install the light where with cover above or the sunlight can't reach.
(2) Maintenance
Regularly clean solar panel to avoid the hot spot effect and assure charging efficiency.
(3) Product Warranty
We provide 2 years warranty.
Disclaimer Declaration:
- The manufacturer shall not be responsible or liable for failure to perform all or any portion of this specification due to earthquake, flood, thunder or other natural hazards, and fire disaster which not caused by our products.
- The manufacturer shall not be responsible for damage and loss caused by any unforeseen events such as theft, traffic accidents.
- The manufacturer shall not be responsible for loss which not complied with this product manual.
- The manufacturer shall not be responsible for loss which caused by use in conjunction with irrelevant our product.
Q1: What are the main product categories manufactured?
We specialize in lighting solutions including LED Triproof lights / LED Vapor Tight Lights, LED High Bay Lights, LED Flood lights, LED Explosion Proof Lights, LED Down Lights, LED underwater lights (swimming pool lights, fountain lights, underwater spotlights), and LED garden spot/spike lights, as well as LED inground lights.
Q2: What is the minimum order quantity (MOQ)?
For customized models, samples should be prepaid. We offer free customized models if the order quantity is more than 1000 pieces.
Q3: What are the available payment options and terms?
We accept T/T, Western Union, and Paypal. Payment terms are 50% advanced payment and 50% balance payment. Our shipping terms include EXW, FOB, CIF, CNF, and DDP.
Q4: What is the typical delivery timeframe?
The delivery time is approximately 5-7 working days for samples and 20-30 working days for mass production, depending on the order quantity.
Q5: How are the products packaged for shipment?
Each piece is packed securely in an individual color box and then placed in a strong master carton to prevent damage.
Q6: What services and support options do you offer?
We offer OEM/ODM services supported by an in-house design team. We supply high-quality products at reasonable prices and provide support without standard MOQ requirements on select models.