Frequently Asked Questions
When can I get the quotation?
We usually quote within 12 hours after receiving your inquiry. If you have an urgent project that needs a quick response, please let us know so we can prioritize your inquiry.
How can I get a sample for quality check?
After price confirmation, you can require samples to check our quality. Sample costs are charged but can be refunded after order confirmation if the quantity exceeds our MOQ.
Can you provide OEM or ODM service?
Yes, we provide professional OEM and ODM services. We have a dedicated team with rich experience in the lighting field to carry out your ideas into perfect lighting solutions.
What's the lead time for mass production?
Our usual practice is around 22-25 days after the deposit payment, depending on the order quantity. We suggest starting inquiries two months before you need the goods.
What is the terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the most convenient and cost-effective option for your requirements.
Is the product housing durable?
Yes, the housing is made of high-quality Aluminum Die-casting, ensuring durability and efficient heat dissipation for the lighting components.